Tessa Lang Property

Privacy Policy

Effective Date: 10 June 2025

Tessa Lang Property Ltd.

Website: www.tessalangproperty.co.uk

1. Introduction

Tessa Lang Property Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website.

We are registered with the Information Commissioner’s Office (ICO) under registration number: ZA524945.

2. Who We Are

Company Name: Tessa Lang Property Ltd.
Registered Address: Finance Ho, 2a Maygrove Road, Kilburn, London, NW6 2EB
Company Number: 06712920
Email: info@tessalangproperty.co.uk
Telephone: 020 7352 5386

3. What Personal Data We Collect

We may collect and process the following types of personal data:

a. From Website Visitors

IP address, browser type and version, time zone, device information
Site usage statistics and cookies (see Section 10)
Contact information if you complete a form or subscribe to a newsletter

b. From Tenants and Landlords

Full name, address, phone number, email address
Employment and financial details (e.g. for referencing or rent collection)
Identity documents (passport, driving licence)
Proof of address (utility bills, bank statements)
Tenancy and property details

c. From Contractors or Suppliers

Contact details
Insurance certificates or trade qualifications
Payment and invoicing details

4. How We Use Your Personal Data

We use your data for the following purposes:

To provide and manage lettings and property services
To communicate with you and respond to your queries
To carry out identity and anti-money laundering checks
To fulfil legal and regulatory obligations
To manage client and supplier relationships
To improve our website and services
For marketing, where you have opted in

5. Lawful Basis for Processing

We rely on the following lawful bases under the UK GDPR:

Contractual necessity – to provide services to you
Legal obligation – for compliance with HMRC, AML regulations, etc.
Consent – for marketing communications (opt-in only)
Legitimate interests – for business improvement and fraud prevention

6. Sharing Your Data

We may share your data with:

Tenancy referencing and credit check providers
Deposit protection schemes (e.g. TDS, DPS)
HMRC, law enforcement, or regulatory authorities
Contractors and tradespeople providing services to properties
IT and software service providers (e.g. CRM, email)

We ensure all third-party processors comply with data protection laws and only process your data under our instructions.

7. International Transfers

Your data is stored in the UK or EEA. If we transfer your data outside the UK/EEA, we ensure adequate safeguards (e.g. UK Addendum to SCCs or an adequacy decision).

8. Data Retention

We retain your personal data for:

6 years after the end of a tenancy or contract (to comply with financial and legal obligations)
12 months for marketing consents, unless renewed
Until no longer required for reference, compliance, or service provision

9. Your Rights

Under UK GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (in certain circumstances)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent (for marketing)

You may exercise your rights by contacting:

Email: info@tessalangproperty.co.uk

You also have the right to lodge a complaint with the ICO:

www.ico.org.uk

10. Cookies

Our website uses cookies for functionality, analytics, and user experience. You can control cookies via your browser settings.

For more information, see our separate Cookie Policy.

11. Security

We use technical and organisational measures to protect your data, including encrypted devices, password-protected systems, staff training, and secure storage.

12. Marketing Communications

We will only send marketing communications where you have actively opted in. You can unsubscribe at any time via email or by clicking “unsubscribe” in our emails.

13. Updates to This Policy

This policy is reviewed regularly and may be updated. The most current version will always be available on our website.

Last updated: 10 June 2025

Contact Us

For any queries or requests regarding this policy or your data: